Returns Policy

Sharon's products are all created in studio by her.  While Sharon endeavours to make sure your item is in perfect condition when it leaves her studio, she understands that things can happen!!

  • Sharon will not issue refunds for change of mind, unless it is her fault for sending an incorrect item.
  • Sharon will automatically refund items that are incorrectly listed online if she cannot fulfil the order :( or may ask you if you would like to exchange the item.
  • Should an item be faulty when it arrives to you, please feel free to write to Sharon at hello@sharonpeterkin.com.au, send an image of the damaged item. It will either be replaced, refunded or you will be offered an exchange.

 

SENDING FRAMED ARTWORK: THE FINE PRINT

While Sharon has years of experience in sending framed artwork all over Australia, and takes the utmost care in packaging your new artwork, there is always a risk of breakage when glass is involved. (Large artworks are generally a little more risky to courier). Sharon does not have control over how your artwork is treated once it leaves her studio, and cannot cover the repair costs in the extremely rare event that your piece is damaged in transit.... but she can help you seek advice and/or re-glazing if you need assistance. 

You are welcome to collect your artwork from Sharon directly,  or send you own art courier if that would make you feel more comfortable.

Delivery available Australia wide. Sharon does not recommend framing for international customers.

Further Questions:
hello@sharonpeterkin.com.au